ARSHADزوجان · ترفيه · يونيو ٢٠٢٦
١٠٫٠ما أعجبه
close proximity to all utilities
ما لم يعجبه
all was fine
Standard with Air Conditioning Double room (full double bed)
منطقة التشمّس خدمات الجمال والعافية: الخدمات التالية متاحة في الفندق لعشاق الرياضات الشتوية: مركز للأعمال. للمشاركين في اجتماعات رجال الأعمال، هناك إمكانية وصول النزلاء من ذوي الاحتياجات الخاصة: يساعدهم المصعد على الوصول إلى الطوابق العليا.
The requirements for documents needed at check-in depend on the type of accommodation and the applicable regulations. For hotels and other accommodation facilities, a Russian passport, an international passport, or a driver’s license may be accepted. For apartments, serviced apartments, and other properties where check-in or contract conclusion is carried out according to the rules of a specific property, the required documents are determined by the property itself. Front desk is open 24/7. In case of no-show for a non-prepaid reservation before 06:00 PM, without warning from the guest, the hotel reserves the right to cancel the reservation. Contact details can be found on your booking confirmation. Check-in is carried out before 00:00. The booking will be canceled in case of no-show before 00:00. Check-in after 21:00 is available only with prior agreement. At night from 1:00 AM to 2:00 AM the hotel has a technical break, check-in is not available. It is necessary to enter the names of all guests, otherwise they may refuse to check in. The hotel has a left-luggage office — RUB 150.00 per day for 1 piece of luggage. Superior Double room has air conditioning. The hotel serves an extended continental breakfast. The parking fee depends on the type of vehicle. The parking facility is not owned by the hotel, and all payments should be made directly at the checkpoint, not at the hotel.
close proximity to all utilities
all was fine
Location surround many services
Bad smell in rooms and Corridors. Design of rooms look old
Location, Standard plus room quite comfy
After staying at this hotel for two weeks and being an organized guest, I was surprised by their refusal to allow a simple two-hour late check-out without an additional fee. That btw was communicated by a receptionist with a dry, unfriendly attitude. While this may be “according to policy,” it demonstrates a complete lack of customer orientation. Clearly, retaining a few hundred rubles matters more here than reputation or returning guests. For me, this reflects the true level of service, and I will not be coming back.
