Ekaterinaمسافر بمفرده · ترفيه · فبراير ٢٠٢٦
٩٫٧ما أعجبه
It was a great stay as always. Will definitely come back.
واي فاي: ممتازالصحة والتعقيم: جيدDeluxe Double room with city view (full double bed)
غرفة تدليك و مركز سبا أيضًا، للضيوف في الفندق الخدمات التالية متوفرة: الجيم سيتمكن عشاق الرياضة من الاستمتاع. الخدمات التالية متاحة في الفندق لعشاق الرياضات الشتوية: إذا كنت ترغب في جعل رحلتك أكثر راحة، فيمكنك طلب خدمة النقل.
The requirements for documents needed at check-in depend on the type of accommodation and the applicable regulations. For hotels and other accommodation facilities, a Russian passport, an international passport, or a driver’s license may be accepted. For apartments, serviced apartments, and other properties where check-in or contract conclusion is carried out according to the rules of a specific property, the required documents are determined by the property itself. Front desk is open 24/7. Foreign citizens must have a valid national passport, a valid visa and a migration card with them. When paying at the hotel on site, in case of check-in after 06:00 РМ, guests must notify the hotel in advance and receive check-in instructions. Contact details can be found on the booking confirmation. Parking is limited. Reservations are not required and parking is provided upon check-in, subject to availability.
It was a great stay as always. Will definitely come back.
Customer service agent *Angelina* lacks basic communication skills and behaves rudely, showing unnecessary attitude as if she owns the hotel. The management should take strict action against such unprofessional staff.
The behavior of the night staff, Ms. Angelina, was unacceptable. During checkout, she displayed a lack of basic respect and unnecessarily delayed the process while being engaged in what appeared to be a personal call. My cab for the airport was waiting outside, and the driver had to wait for 15 to 20 minutes due to this delay.
The receptionist was very helpful she went an extra mile to help us i think her name was Ekaterina. Overall great stay lovely hotel
