الخدمات التالية متاحة في الفندق لعشاق الرياضات الشتوية: لحجز رحلة، قم بطلب استشارة من مكتب المساعدة في الفندق. سيقوم فريق الفندق بطلب خدمة النقل من أجلك. مغسلة, التنظيف بالجاف و خدمة الكيّ
The requirements for documents needed at check-in depend on the type of accommodation and the applicable regulations. For hotels and other accommodation facilities, a Russian passport, an international passport, or a driver’s license may be accepted. For apartments, serviced apartments, and other properties where check-in or contract conclusion is carried out according to the rules of a specific property, the required documents are determined by the property itself. Front desk is open 24/7. Guests on transport must pre-order a pass to enter the hotel. The hotel ask to pay security deposit to guarantee the payment of any damage or loss of any kitchen utensils or other equipment as part of the hotel inventory. This safety deposit can be paid in cash or credit card and may be returned at check-out time, after thorough verification of all the kitchen utensils and hotel equipment. The deposit defined for each room type.
Great location- just 10 minutes walk to the Red Square. Plenty of shops, restaurants, supermarkets around. Hotel is right above a metro station with a direct access. Room was good and clean. A/C worked perfectly. Easy check in and out
No elevators. Can be a challenge when on 4th floor.
they did not clean my room, they were going to do it 4pm when It was back for a nap. cleaning should be done in the am.
Only restaurants staff and their services
First of all the reception staff are very rude . They behaved like an illiterate person. No lift was there despite of my earlier email request they given me a 2nd floor room number 209. They totally refused to arrange the lift of my luggage. In hotel there are no room service.as we are the senior citizens from India we self lifted the luggage up to 2nd floor. We stayed in hotel for 5 nights. On 16th June when we are going to check out the room we again requested the reception staff seating there he is slim body without hair that please arrange the luggage shift from 2nd floor to reception area. He is not interested in my request. When we again request him he behaves we very badly and himself comes our room for carry our luggage and deliberately slide my one briefcase from upper stairs to down word resulting my briefcase badly damaged. When I object him he starting misbehaved us. He isn’t agree to accept his mistake resulting we left the hotel with my broken briefcase this is very troubling my rest Russia journey. I requested all the people who plan to stay in this hotel please not come there.
