Mercure Istanbul Bomonti

Very close to Osmanbi metro 5 minute walk Very nice and comfortable room Well decorated very big

We ordered room service The food arrived cold, the waiter did not bring us cutlery, did not bring the food with a table but gave us the plates by hand instead of bringing them into the room, we asked for a drink menu and it took the waiter two hours to bring it to us . I asked him change my room he refused And ask me to pay on spot.

In the bathroom fans do not have towels ... I booked a superior room for 2 people, but they settled us a standard room instead. I complained and the staff wanted to fool me first as all the rooms are the same, then they changed the room after 2 nights. The staff was nasty ..

- The room size was great - The location was central

The hotel and the room was not clean. That is the reason why I am not so realy happy about the hote. However, the location from the hotel was good. It was very central. But I would not book this hotel again. The windows were very poorly insulated, the traffic was very audible, making sleep impossible in the morning.