Reception staffs are really nice and helpful staff name Abdulali, I forgot the name of that female staff she is really helpful and communicated so well I think her name is Victoria or Alexander
I wish if they could provide oven
Barın ferah ortamında güzel bir akşam geçir. Leziz bir yemek yemenin zamanı geldi! En iyisi, lokantaya bir uğra. Kahvesiz yaşayamam diyorsan, kafeyi mutlaka ziyaret etmelisin. İnternete sürekli bağlı kalmak mı istiyorsun? Wi-Fi bağlantısını kullanabilirsin.
The requirements for documents needed at check-in depend on the type of accommodation and the applicable regulations. For hotels and other accommodation facilities, a Russian passport, an international passport, or a driver’s license may be accepted. For apartments, serviced apartments, and other properties where check-in or contract conclusion is carried out according to the rules of a specific property, the required documents are determined by the property itself. Front desk is open 24/7. Reservation will be canceled in case of no-show of the guest before 02:00 AM. For late arrivals, guests must inform the hotel manager in advance. Check-in after 12:00 AM (midnight) is considered late. This property has adjoining / adjoining rooms that may be provided subject to availability. Guests must contact the hotel in advance to request adjoining / adjoining rooms. When booking a Double Room, a supplement of RUB 1,500.00 per night will be required if guests require an extra bed. Guests staying at rooms on the club floor have the opportunity to use the executive lounge on the 13th floor and a complimentary buffet breakfast at the Fleur Cafe restaurant. Accommodation with pets must be agreed with the hotel in advance. Contact details can be found on the booking confirmation. Guide dogs are allowed at the hotel. If guests want to use a minibar, they will need to pay a deposit of RUB 1500.00, not all rooms have a minibar, you will only be able to find out about its availability in the room on the day of arrival. Starting from January 1, 2026, outdoor and garage parking are available for an additional fee without prior reservation and subject to availability. Rental rates: One parking space — RUB 200.00 per hour One parking space for 12 hours (unassigned) — RUB 1800.00 One parking space for 24 hours (unassigned) — RUB 2400.00 per day.
Reception staffs are really nice and helpful staff name Abdulali, I forgot the name of that female staff she is really helpful and communicated so well I think her name is Victoria or Alexander
I wish if they could provide oven
The room is spacious. The location is decent. The metro is right nearby. Hygiene is good.
The staff think they're something weird. They're completely unhelpful. Their English is very poor. They don't bring water, or if they do, they charge extra. I asked for a glass and they even charged for that. They sell things but dont have change, it's ridiculous. I wouldn't recommend it for tourists, maybe it's suitable for locals. The room is actually quite nice, but the staff ruin the hotel.
The staff and service is really good
They could have give me early check-in